Terms & Conditions and Privacy Policy

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Welcome to our Guhan Festiv and Collections. Please read these Terms & Conditions and Privacy Policy carefully before using our platform.

PART A: TERMS & CONDITIONS

1. General

• By accessing this website, you agree to be bound by these Terms & Conditions.

• You must be at least 18 years old or using the website under parental supervision.

• We reserve the right to update these terms at any time without prior notice.

2. Products

• We specialize in selling kurtis and ethnic wear.

• Product colours may slightly vary due to screen resolution and lighting.

• All products are subject to availability.

3. Pricing & Payments

• All prices are listed in INR (₹).

• We accept payments via:

  • UPI

  • Debit/Credit Cards

  • Net Banking

• We reserve the right to cancel orders in case of pricing or technical errors.

4. Orders & Cancellations

• Orders can be cancelled within 12 hours of placing them.

• Once shipped, orders cannot be cancelled.

• We may cancel orders due to:

  • Stock unavailability

  • Payment failure

  • Suspicious or fraudulent activity

5. Shipping & Delivery

• Delivery timelines are estimates and may vary by location.

• We are not responsible for delays caused by courier partners.

• Customers must provide accurate delivery details.

6. Returns & Refunds

• Returns are accepted as per our Refund Policy.

• Products must be unused, unwashed, and with tags intact.

• Refunds will be processed after quality inspection.

7. User Responsibilities

You agree not to:

• Use the website for illegal activities

• Provide false information

• Attempt to hack or disrupt the website

8. Intellectual Property

• All content (images, designs, logos, text) belongs to us.

• Unauthorized use is strictly prohibited.

9. Limitation of Liability

• We are not liable for indirect damages, delays, or technical issues.

10. Governing Law

• These Terms are governed by the laws of India.

• Disputes shall be handled in courts of [Bengaluru/Karnataka].

 

PART B: PRIVACY POLICY

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

2. How We Use Your Information

Your data is used to:

• Process and deliver orders

• Communicate updates and offers

• Improve our services

• Prevent fraud and ensure security

3. Sharing of Information

We do not sell your personal data. However, we may share it with:

• Payment gateway providers

• Delivery partners

• Legal authorities if required

4. Data Security

• We use secure systems to protect your data.

• However, no online system is 100% secure.

5. Cookies

• Our website uses cookies to enhance user experience.

• You can disable cookies in your browser settings.

6. User Rights

You have the right to:

• Access your data

• Request correction or deletion

• Opt out of marketing communications

7. Third-Party Services

• Our website may contain links to third-party sites.

• We are not responsible for their privacy practices.

8. Updates to Policy

• We may update this Privacy Policy from time to time.

9. Contact Us

For any queries:

• Email: guhanfestivcollections.india@gmail.com

• Phone+91 - 9113090453

By using our website, you agree to both our Terms & Conditions and Privacy Policy.

Terms and Conditions.                                                                                                                   
                                                                                                                                                           Last Updated: 01.04.2026